Frequently Asked Questions - The Cashback Co


What is The Cashback Co?

The Cashback Co is a global cashback platform designed to help you save on your online shopping. We offer exclusive coupons, live sales, and high cashback rates from hundreds of stores worldwide, ensuring you get maximum savings with every purchase.


How does The Cashback Co work?

The Cashback Co partners with various online stores to offer cashbacks on your purchases. Simply start shopping through our app or website, browse deals and coupons, make a purchase, and earn cashback. Once the store confirms the purchase, the cashback will be credited to your account.


Is The Cashback Co available as both a website and an app?

Yes! Originally launched as an Android app in April 2021, The Cashback Co expanded with a website in December 2022, allowing us to reach a wider audience and provide more ways for you to save.


Is The Cashback Co free to use?

Yes, The Cashback Co is completely free! There are no fees or hidden charges. Simply sign up, shop through our platform, and start earning cashback on your purchases.


How can I earn cashback?

To earn cashback, browse through our app or website, choose an offer, and click the link to the store. Make your purchase as usual, and once the transaction is verified, cashback will be credited to your account.


When will I receive my cashback?

Cashback is typically confirmed and credited to your account within a few weeks after the purchase, depending on the store’s confirmation policy. You can view the status of your cashback in your account dashboard.


What stores and brands can I shop from on The Cashback Co?

The Cashback Co partners with a wide range of stores and brands across various categories, including fashion, electronics, travel, and more. We continuously update our store list to bring you more options and exclusive deals.


How is The Cashback Co funded?

The Cashback Co operates independently and has grown without external funding or investments. Our success is driven by our dedicated team and the trust and loyalty of our users.


How can I redeem my cashback?

Once you reach the minimum withdrawal threshold, you can request a payout via various methods offered on the platform, such as bank transfer, PayPal, or gift cards.


Can I refer friends to The Cashback Co?

Yes! The Cashback Co offers a referral program where you can invite friends and family to join. You’ll earn rewards when they make qualifying purchases, and they’ll enjoy the benefits of cashback on their shopping as well.


Do I need to shop online through The Cashback Co every time to get cashback?

Yes, to earn cashback, you must initiate your purchase by clicking through The Cashback Co app or website. This ensures that the store tracks your purchase and credits the cashback to your account.


Are the cashback rates the same across all stores?

No, cashback rates vary by store and are subject to change based on special promotions, seasonal offers, or store policies. Visit our app or website regularly to check the latest rates and deals.


Is my information safe with The Cashback Co?

Absolutely. The Cashback Co takes privacy seriously and uses advanced security measures to protect your information. We do not share your data with third parties without your consent.


What if I don’t receive my cashback?

If you didn’t receive your cashback after making a purchase, please check your account to confirm the status. If it’s still pending or untracked, reach out to our support team with your transaction details, and we’ll be happy to help.


How can I contact The Cashback Co’s support team?

You can reach our support team through the contact form on our website or by emailing us directly. Our team is dedicated to ensuring your satisfaction and will respond promptly to any inquiries.



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